Privacy Policy

Last Revised December 17, 2019.

My Pantry Express is operated by Northern Illinois Food Bank (“Provider,” “we,” “us,” “our”). This Privacy Policy covers our privacy practices regarding your personal information and how we will use it. This Privacy Policy applies to use of the services through or in connection with My Pantry Express, available at https://www.mypantryexpress.org/ (“Service”). By visiting the Service, you accept this Privacy Policy and the Terms and Conditions of Use, which are hereby incorporated. (1.)

Changes and Updates

Provider may revise this Privacy Policy from time to time. Provider will post any changes on this page and update the date at the top. Your continued use of the Service after changes have been posted will constitute your acceptance of this Privacy Policy and any changes.

What Information We Collect

The Service may ask for your name, email address, phone number, pick-up location and certain other information. Provider may also collect information if you otherwise communicate with Provider.

Provider automatically collects basic technical information from users of the Service, such as information about how visitors use the Service. Provider may use cookies or other similar technologies to help use and compile statistics. This information may include log file information such as Internet protocol (IP) addresses, browser type, browser language, pages viewed and the date and time of a visit. This information helps us improve the functionality of the Service. Provider uses Google Analytics to collect and analyze this information, and may from time to time use other third-party services for similar purposes. For more information on Google’s privacy practices related to Google Analytics, please see “How Google uses data when you use our partners’ sites or apps.”

How We Use and Disclose This Information

Provider may use and disclose your information in the following ways:

  • To process and respond to inquiries, requests and for the purposes for which you provided the information;
  • For system administration and internal reporting purposes;
  • To enforce our rights arising from any contracts entered into between you and Provider;
  • To protect our rights or property, or the safety of Provider, our users or others;
  • To comply with any court order, legal process or respond to any governmental or regulatory request;
  • To transfer information in the event of a transfer of assets or other restructuring; and
  • To monitor and evaluate the Service and identify where Provider should make changes or expand the Service.

Provider does not share or sell personal information with third parties for their own purposes. Provider may, however, use service providers to process your data and deliver the Service. Provider processes your information on servers located in the United States.

Third Party Websites

Our Service may contain links to other websites provided by third parties. Please be aware that Provider does not control these third party websites or any of the content contained on those websites. Once you have left the Service, Provider cannot be responsible for the privacy practices of such other websites. Provider encourages you to exercise caution and to read the privacy policy for the website you visit. The inclusion of hyperlinks to third party websites on our Service in no way constitutes an endorsement by us of such websites’ content, actions or policies.

Security

Provider is committed to maintaining your confidence and trust, and helping protect the personal information you provide to us. However, no transmission or electronic storage of information is guaranteed to be secure. Provider therefore urges you to always use caution when transmitting information over the Internet.

Children

The Service is not directed toward children under 13 years of age, nor does Provider knowingly collect information from children under 13. If you are under 13, please do not use the Service or submit any personally identifiable information to us.

Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy or to update any information you have provided us, please send us an email at [email protected].